Need help setting up Vivid Vision Home?

Use the button below to submit a support ticket or email us at with description of what you need assistance with and the activation code provided to you by your eye doctor.

Submit a Support Ticket

Vivid Vision Home is virtual reality (VR) software that uses standard VR headsets to deliver games and activities that help patients improve their binocular vision. Vivid Vision is only available from an eye care provider, such as an optometrist or ophthalmologist. Your eye care provider will customize your settings and determine how often to re-evaluate your condition in a clinic.

Ready? For Vivid Vision Home, you will need:

  • The activation code provided by your eye care provider
  • A virtual reality headset that is supported by Vivid Vision

If you have not been prescribed Vivid Vision Home and would like to start, please visit our doctor locator to find the nearest clinic.

Vivid Vision Home Image
Yes, I have a headset You already have a compatible VR headset No, I don't have a headset You do not have a compatible VR headset

If you're not sure if you already have a compatible VR Device, take a look at our supported hardware.

Please select an option above to continue